Support
How can we help?
For app questions, bug reports, purchase issues, or feature feedback, contact KRK Labs directly.
Contact support
Email us
Include the app name, your Android version, app version, and a short description of what happened.
TikTok Live Monitor did not alert me
Confirm monitoring is enabled, Android notifications are allowed, and the app is not being restricted by aggressive battery-saving settings.
My Pro purchase is not showing
Make sure Google Play is signed into the same Google account used for the purchase, then reopen the app so entitlement status can refresh.
A creator's profile image is missing
Public profile information can change or be temporarily unavailable. Try refreshing the creator later.